I began my career as a family physician with a vision of a providing healing
interactions to my patients within a trusting network of colleagues and support
staff, wherein at the end of each day I could look back with a sense of
accomplishment and joy.
Our health care “system” puts up many barriers to realizing this vision, leaving
patients, support staff, and clinicians frustrated, while the quality and service of
our care delivery suffers, and we waste precious human and financial resources.
Building on Lean’s core principles of continuous improvement and respect for
people, every health care organization can achieve a culture of individual
empowerment and systematic improvement, and become a part of the solution.
My passion is to support those who are committed to this worthy goal, ultimately
returning joy to patient care for us all.